Find quick answers to your questions below...
Policies
• Order Terms and Conditions
• Refund Policy
• Privacy Policy
• Security
My Account
• How do I change, suspend or cancel my rental plan?
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
Order Status
• What happens if an item is unavailable?
• Has my order shipped?
• How do I change my order?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
• I received the wrong product.
Shipping (to/from your home)
• Do you ship to my country?
• How much is my shipping?
• How do I return my book(s)?
• When will my order ship?
Pricing and Billing
• I have a question on my charges.
• What are my payment choices?
• I need a copy of my receipt/invoice.
• When will my credit card be charged?
Buyer's Guide
• How do I make a gift?
• How do I apply a gift certificate?
• How do I use a coupon?
Additional Support
• How do I create a wishlist of the books I would like to receive?
• How do I contact you?
• How do I navigate the site?




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